Perspective
Observing and reacting to the goals at hand
Process
Integral engagement, from start to finish.
Expectations
Flexibility
Working with all parties involved and adjusting workflow and outcomes as needed.
Transparency
Continuous engagement with parties to ensure proper trajectory.
Fullfilment
Providing deliverables and support during and afterward.
Key concepts
Determining the need
The heart of the process always begins with a needs assessment. Whether looking for baseline sets of information, planning and financial benchmarks, or sustainable and predictive approaches to facility management, we're here to ask the right questions before embarking on your strategy.
We encourage discussions during the RFP, RFI, or direct engagement process.
Identifying level of detail
Based on your trajectory, we always ask about how exhaustive or how concise your information needs to be and pull from that directive. We always acknowledge collecting information that is pertinent to your goals, especially when thinking about immediate through long-term decision-making, and are able to strategize the collection methodology.
Finding technology balance
Technology is vast, and the possibilities can be infinite, which is why we always ask about the current and future uses of the information we gather. It helps us to define the execution in the field and provision of the containers which this information will live.
Establishing key ideas, goals, and metrics
How will this data be used, and for whom? By distilling collected data into useful concepts and then reporting that information in appropriate formats, our work can stay nimble and up-to-date. Team integration is as important as data integration.
Working through timeframes
Every project has milestones and deadlines, and we are cognizant of how we can execute and deliver during the various stages of the project. We keep project scheduling as a core priority, especially during client-driven milestones.
Engaging with the appropriate audiences
The information gathered is only as valuable as the people that use it. We want to make sure that our delivery methods are suitable during and after our core work is completed.
Our three tenets of effective productivity
Design Thinking
Design thinking is a process that emphasizes collaboration between designers, clients, and experts. It aims to generate solutions that are grounded in definitive thoughts and actions through an iterative process by the stakeholders.
Lean Thinking
Our workflow embodies fundamental principles of lean management, a way to concentrate on end-goals, minimize waste, and create needed value with expert resources.
Getting Things Done®
We've exercised this tried-and-true productivity system for over two decades, which helps to keep our thoughts and tasks organized through work and life, and keeps us focused.